Privacy policy

This policy explains how Riverhorse Technologies Limited, trading as MyMortgageNZ, collects, uses, shares and protects your personal information. We handle information in line with the Privacy Act 2020 and the information privacy principles.

What we collect

When you use our mortgage review we collect the details you enter: your first name, email address, mobile number, suburb and city, and the figures describing your mortgage — balance, interest rate, remaining term, repayment amount and frequency, and optionally your lender, property address and estimated property value. We also record the result of the calculation we show you, whether you asked to speak with an adviser, and basic technical information such as the page you arrived from.

Why we collect it

To produce your indicative mortgage review, to send or show you the result, to match you with an appropriate mortgage adviser if you ask us to, to improve the service, and to meet our record-keeping obligations.

Who we share it with

If you ask to speak with an adviser, we pass your details and your review result to the adviser business so they can contact you. We also use trusted service providers to host our systems and send communications on our behalf; they may only use your information to provide those services to us. We do not sell your personal information, and we do not share it for unrelated marketing.

Consent and contact

You choose whether to give us your contact details, and consent to being contacted is shown to you separately before you submit. Speaking with an adviser is always optional. You can ask us to stop contacting you at any time by emailing hello@mymortgagenz.co.nz.

How long we keep it

We keep your review and contact details for as long as needed to provide the service and to meet legal record-keeping requirements, and then delete or de-identify them. Your report link expires 30 days after it is created.

Security

Your information is held in access-controlled systems and your report is only reachable through the private link created for you. Please never send us bank login details, passwords, or full account numbers — we never need them.

Access and correction

You can ask for a copy of the personal information we hold about you, or ask us to correct it, by emailing hello@mymortgagenz.co.nz or writing to 142 Hurstmere Road, Takapuna, Auckland, New Zealand. We will respond within 20 working days. If you are unhappy with how we handle your information you can complain to us (see our Complaints & Disputes page) or to the Office of the Privacy Commissioner.

Contact us

Riverhorse Technologies Limited (MyMortgageNZ), 142 Hurstmere Road, Takapuna, Auckland, New Zealand. Financial service provider number: FSP number to be confirmed. Email: hello@mymortgagenz.co.nz.

Registered disclosure details (FSP number, registered address and dispute resolution scheme) are being confirmed and will be shown here in full before this site is submitted for financial services review.